PRIVACY POLICY
This Privacy Policy (“Policy”)
describes the policies and procedures on the collection, use, disclosure and
protection of your information when you use our website located at
www.mnews.mu, or the MNews Digital Presence (collectively, “Mnews Platform”) Mnews
Channel (“Mnews”,
“Company”, “we”, “us” and “our”), a private company
established under the laws of Mauritius having its registered office at Royal Road, St Julien Village, and studio at Maupin street,
GM Tower building, Port Louis, Mauritius.
The terms “you” and “your” refer to the user of the Mnews Platform.
The term “Services” refers to any services offered by Mnews whether on the Mnews
Platform or otherwise.
Please read this Policy before using the Mnews Platform or submitting any personal information to mnews. This Policy is a part of and incorporated within, and is to be read along with, the Terms of Use.
YOUR CONSENT
By using the Mnews Platform and the Services, you agree and consent to the collection, transfer, use, storage, disclosure and sharing of your information as described and collected by us in accordance with this Policy. If you do not agree with the Policy, please do not use or access the Mnews Platform.
POLICY CHANGES
We may occasionally update this Policy and such changes will be posted on this page. If we make any significant changes to this Policy we will endeavour to provide you with reasonable notice of such changes, such as via prominent notice on the Mnews Platform or to your email address on record and where required by applicable law, we will obtain your consent. To the extent permitted under the applicable law, your continued use of our Services after we publish or send a notice about our changes to this Policy shall constitute your consent to the updated Policy.
LINKS TO OTHER WEBSITES
The Mnews Platform may contain links to other websites. Any personal information about you collected whilst visiting such websites is not governed by this Policy. Mnews shall not be responsible for and has no control over the practices and content of any website accessed using the links contained on the Mnews Platform. This Policy shall not apply to any information you may disclose to any of our service providers/service personnel which we do not require you to disclose to us or any of our service providers under this Policy.
INFORMATION WE COLLECT FROM YOU
We will collect and process the following information about you:
Information you give us –
This includes information submitted when you:
i. Create or update your Mnews account, which may include your
name, email, phone number, login name and password, address, payment or banking
information, date of birth and profile picture. If you sign in to the Mnews
Platform through third-party sign-in services such as Facebook, Google Plus or
Gmail or any other social networking or similar site (collectively, “SNS”), an
option of which may be provided to you by MNews at its sole discretion, you
will be allowing us to pass through and receive from the SNS your log-in
information and other user data; or
ii. Provide content to us, which may include reviews, ordering
details and history, favorite vendors, special merchant requests, contact
information of people you refer to us and other information you provide on the Mnews
digital Platform (“Your
Content”).
iii. Use our Services, we may collect and store information
about you to process your requests and automatically complete forms for future
transactions, including (but not limited to) your phone number, address, email,
billing information and credit or payment card information.
iv. Correspond with Mnews for customer support;
v. Participate in the interactive services offered by the Mnews
Platform such as discussion boards, competitions, promotions or surveys, other
social media functions or make payments etc., or
vi. Enable features that require Mnews’s access to your address
book or calendar;
vii. Report problems for troubleshooting.
viii. If you sign up to use our Services as a merchant or a
delivery partner, we may collect location details, copies of government
identification documents and other details (KYC), call and SMS details.
Information we collect about you –
With regard to each of your visits to the Mnews Platform, we will automatically
collect and analyse the following demographic and other information:
i. When you communicate with us (via email, phone, through the MNews
Platform or otherwise), we may maintain a record of your communication;
ii. Location
information: Depending on the Services that you use, and your
app settings or device permissions, we may collect your real time information,
or approximate location information as determined through data such as GPS, IP
address;
iii. Usage
and Preference Information: We collect information as to how
you interact with our Services, preferences expressed and settings chosen. Mnews
Platform includes the Mnews advertising services (“Ad Services”), which may
collect user activity and browsing history within the Mnews Platform and across
third-party sites and online services, including those sites and services that
include our ad pixels (“Pixels”), widgets, plug-ins, buttons, or related
services or through the use of cookies. Our Ad Services collect browsing
information including without limitation your Internet protocol (IP) address and
location, your login information, browser type and version, date and time
stamp, user agent, Mnews cookie ID (if applicable), time zone setting, browser
plug-in types and versions, operating system and platform, and other
information about user activities on the Mnews Platform, as well as on third
party sites and services that have embedded our Pixels, widgets, plug-ins,
buttons, or related services;
iv. Transaction
Information: We collect transaction details related to your use
of our Services, and information about your activity on the Services, including
the full Uniform Resource Locators (URL), the type of Services you requested or
provided, comments, domain names, search results selected, number of clicks,
information and pages viewed and searched for, the order of those pages, length
of your visit to our Services, the date and time you used the Services, amount
charged, details regarding application of promotional code, methods used to
browse away from the page and any phone number used to call our customer
service number and other related transaction details;
v. Device
Information: We may collect information about the devices you
use to access our Services, including the hardware models, operating systems
and versions, software, file names and versions, preferred languages, unique
device identifiers, advertising identifiers, serial numbers, device motion
information and mobile network information. Analytics companies may use mobile
device IDs to track your usage of the Mnews Platform;
vi. Stored
information and files: Mnews mobile application (Mnews app) may
also access metadata and other information associated with other files stored
on your mobile device. This may include, for example, photographs, audio and
video clips, personal contacts and address book information. If you permit the Mnews
app to access the address book on your device, we may collect names and contact
information from your address book to facilitate social interactions through
our services and for other purposes described in this Policy or at the time of
consent or collection. If you permit the MNews app to access the calendar on
your device, we collect calendar information such as event title and
description, your response (Yes, No, Maybe), date and time, location and number
of attendees.
vii. If you are a partner restaurant, merchant or a delivery partner, we will, additionally, record your calls with us made from the device used to provide Services, related call details, SMS details location and address details.
Information we receive from other
sources
i. We may receive information about you from third parties, such
as other users, partners (including ad partners, analytics providers, search
information providers), or our affiliated companies or if you use any of the
other websites/apps we operate or the other Services we provide. Users of our
Ad Services and other third-parties may share information with us such as the
cookie ID, device ID, or demographic or interest data, and information about
content viewed or actions taken on a third-party website, online services or
apps. For example, users of our Ad Services may also be able to share customer
list information (e.g., email or phone number) with us to create customized
audience segments for their ad campaigns.
ii. When you sign in to Mnews platorm with your SNS account, or
otherwise connect to your SNS account with the Services, you consent to our
collection, storage, and use, in accordance with this Policy, of the
information that you make available to us through the social media interface.
This could include, without limitation, any information that you have made
public through your social media account, information that the social media
service shares with us, or information that is disclosed during the sign-in
process. Please see your social media provider’s privacy policy and help center
for more information about how they share information when you choose to
connect your account.
iii. If you are partner restaurant, merchant or a delivery partner, we may, additionally, receive feedback and rating from other users.
COOKIES
Our Mnews Platform and third parties with whom we partner, may
use cookies, pixel tags, web beacons, mobile device IDs, “flash cookies” and
similar files or technologies to collect and store information with respect to
your use of the Services and third-party websites.
Cookies are small files that are stored on your browser or
device by websites, apps, online media and advertisements. We use cookies and
similar technologies for purposes such as:
• Authenticating users;
• Remembering user preferences and settings;
• Determining the popularity of content;
• Delivering and measuring the effectiveness of advertising campaigns;
• Analysing site traffic and trends, and generally understanding the online
behaviours and interests of people who interact with our services.
A pixel tag (also called a web beacon or clear GIF) is a tiny
graphic with a unique identifier, embedded invisibly on a webpage (or an online
ad or email), and is used to count or track things like activity on a webpage
or ad impressions or clicks, as well as to access cookies stored on users’
computers. We use pixel tags to measure the popularity of our various pages,
features and services. We also may include web beacons in e-mail messages or
newsletters to determine whether the message has been opened and for other
analytics.
To modify your cookie settings, please visit your browser’s
settings. By using our Services with your browser settings to accept cookies,
you are consenting to our use of cookies in the manner described in this
section.
We may also allow third parties to provide audience measurement
and analytics services for us, to serve advertisements on our behalf across the
Internet, and to track and report on the performance of those advertisements.
These entities may use cookies, web beacons, SDKs and other technologies to
identify your device when you visit the Mnews Platform and use our Services, as
well as when you visit other online sites and services.